How to lead through uncertainty in a virtual world
By adopting five strategies, leaders can help ensure their team’s engagement, performance and wellbeing remains strong.
Mastering the art of speaking up: the ‘how to’ of being heard
The context for conversations is crucial when it comes to encouraging people to speak up.
Crisis communications: how to reach your employees during the coronavirus outbreak
How to communicate your coronavirus strategy to employees.
Conflict management: what we can learn from Samurai culture
What we can learn from Japanese communications culture.
Mastering the art of speaking up: why labels matter
The assumptions that block our ability to speak or to listen in the workplace.
Why your HR ‘throw-aways’ are damaging your company’s inclusion efforts
Young people are too sensitive. They seem to require constant feedback. This is a workplace not a wellbeing retreat. Older people don’t understand social media. We need them to change otherwise they will become irrelevant. Men in our organisation need to learn how to be more emotionally intelligent. Managers can’t be trusted to make their […]
Why keeping office banter is important for the workplace
Some argue it should be banned, but it does serve a function.
Mastering the art of speaking up: how to be better understood
How and why misunderstandings occur and how to listen better so that this doesn’t happen.
Coronavirus: six steps to prepare your organisation for a pandemic
There is still a good chance that with all local and international cooperation to stop the spread of the coronavirus that it won’t turn into a global pandemic like the H1N1 virus of 2009-2010, which killed more than 200,000 globally. But all organisations owe it to their customers, employees, partners, and others to prepare for […]
Mastering the art of speaking up: the element of risk
The ability to speak up is more complex than many leaders think it is.
Why every employer should banish the term ‘National Sickie Day’
Tackling the underlying issues surrounding staff absence.
Mastering the art of speaking up: the importance of trust
Why trust is an essential ingredient in any conversation.
Bullying in the workplace: how to monitor and manage unacceptable behaviour
What can employers do to better monitor and prevent such abuse in the workplace?
Ethics in the workplace: how to tackle unethical behaviour
How to recognise unethical behaviour at work and what we can do about it.
Employee feedback: are employers asking the right questions?
Is your employee survey focusing on the right things?
How to make it easier for people to speak up
Encouraging people to speak up in organisations is a complex balancing act. Leaders need a sophisticated understanding of the impact power differences have on what can be spoken and what is heard. They need to know what will encourage people to put their heads above the parapet – and what will make them feel it […]
Avoiding automation culture shock among your employees
To an outsider technology and HR may seem like odd bedfellows, but the truth is that there are few departments (with the exception of IT) where tech is more important. The reality is that for new technologies to succeed in business they need the support of HR. We are the gatekeepers. As such, we need […]
Bridging the gap: how internal communications and HR can work better together
I am on a mission to promote the value and impact good communication can have for organisations, especially when it is aligned to its vision, mission and strategy. HR leadership and teams play a big part to achieve this, however over the years I’ve noticed there is a gap between HR and internal communication (IC), […]
The five biggest mistakes in employee engagement
Leadership teams often think their employees are engaged, without really understanding if this truly is the case. Here’s how to really understand what’s happening on the ground – and make sure your team is fully engaged. In our work with cultural transformation, I am fortunate to meet many executive leaders and gain insights into companies, […]
Why senior leaders don’t listen to activist employees
Over the lifetime of most current senior leaders of big organisations, a series of assumptions will have taken root about how the world works, assumptions that will have been reinforced by years of experience and will have turned into a well tried and tested worldview. When faced with a new generation of employees, who see […]
