Internal communications: what is the campaign approach, core metrics, segmentation and more
Tim Vaughan is Head of Content and Corporate Communications at internal communications platform Newsweaver, whose clients include Vodafone, Barclays, Marks & Spencer and Shell. In this interview Tim discusses the ‘campaign’ approach to internal communication, what metrics organisations should be using to measure the success of IC programmes, and the importance of segmentation in effective internal communication campaigns. […]
How can generosity help with managing a team?
A workplace where staff and team members are listened to, appreciated, supported and praised is a workplace where people want to give their best, where people’s ideas and creativity can unfold. Generosity helps to foster this creativity and helps to boost morale and performance as well as mental and emotional wellbeing among employees. Bringing out […]
HR in retail: 5 trends HR leaders should watch out for in 2017
The battle for consumers’ hearts and minds is constantly being waged between online-only companies and bricks-and-mortar retailers. It’s often pointed out that the on-demand economy doesn’t need to put boots on the ground, to use a military phrase; that’s widely regarded as a competitive advantage as it saves money on overheads and wages. The solution […]
Personality at work: are you from the dark side…?
You have both light and dark personality traits If you’re a Star Wars fan you’ll no doubt be familiar with the ‘dark side of the force’, the battle between light and dark with characters drawing power from the mystical dark side. The idea that we can have both light and dark aspects of our personality, […]
Employee engagement interview: Royal College of Veterinary Surgeons’s CEO, Nick Stace
This is an interview with Nick Stace, CEO of the Royal College of Veterinary Surgeons, about their approach to employee engagement, common mistakes that other organisations make and what their next step on the engagement journey will be. Jamie Lawrence, Editor, HRZone: Why do you think you appeared on the Best Workplaces list? What makes […]
Donald Trump’s emotional intelligence – let’s take a look…
Donald Trump is certainly a contentious figure. Increasingly I hear or read the perception that Mr Trump has low Emotional Intelligence (measured by EQ) yet, clearly, to be in the position he is, the man has ‘something’. I want to throw some light on this as it’s not quite as clear-cut as first seems. In […]
How Atlassian implemented a culture of innovation and continuous improvement
Dom Price is Head of R&D and Work Futurist at software company Atlassian. We caught up with him at HR Tech World Congress in Paris to find out how he has kept and nurtured Atlassian's culture of innovation despite significant growth. From the beginning, Dom was clear he wanted to maintain a company-wide culture of innovation, […]
Are you a punk or are you a Punk?
Blaire Palmer is CEO of That People Thing, a consultancy dedicated to inspiring leaders in fast-paced, ambitious businesses to drive change in their organisations in partnership with their people. Blaire has been described as a "secret weapon", a "business muse" and "that lady who does the leadership and team stuff". She is a regular guest expert […]
“Engagement is about what happens at the actionable step.”
At the recent Engage for Success conference, Dr John Neil, who led the management buyout of logistics and manufacturing company Unipart, said that engagement is about "what happens at the actionable step," highlighting the importance of measuring whether engagement has resulted in a genuine improvement to process or service. He added that growth and productivity […]
Breaking the mafia: what organisations can learn
There's so much rich insight coming out of the academic sector that HR professionals need to know. At Academics' Corner we feature the best HR researchers that tell you what they’ve found and what you need to do differently on the back of the research. Get connected to the academic sector through Academics’ Corner and […]
Coffee Break: Long hours, office trends and the stress of employee engagement
We've spent another week sifting through HR articles and blogs to find the best nuggets for you to read over your your morning coffee or afternoon break. Let us know what you think of the articles we#ve shared, or what you've enjoyed reading this week in the comments below. Future work – The future of work: it’s […]
Beer and dogs will only get you so far: how Hootsuite is attracting and retaining millennial talent
In less than 10 years, Hootsuite has seen rapid growth, generating over 14+ million users, with offices across the globe from London to Sydney. It has grown from 70 members of staff in 2012 to 1,000 in 2016. To sustain a successful business it’s therefore important for us to attract the right individual for our […]
How to use brand citizenship to improve customer engagement
It's HR in Retail month on HRZone! We're focusing on all things retail – check out our HR in retail hub to read all our great content! In a social world, building a brand and cultivating loyalty is all about managing engagement. In other words, fostering meaningful connections that pull people towards products and services by offering […]
The steps we take to maintain an engaged workforce
It's HR in Retail month on HRZone! We're focusing on all things retail – check out our HR in retail hub to read all our great content! As a fast-growing tech brand we’re always on the lookout for new talent to join our team. Once you get over the initial hurdle of recruiting people who […]
Tech has transformed the customer experience – it’s time it did the same for retail staff
It's HR in Retail month on HRZone! We're focusing on all things retail – check out our HR in retail hub to read all our great content! The breadth and pace of modern retail innovation amazes me constantly. For example, my neighbour Jones, a sprightly 75 year old retiree living in East London, recently announced that he’s […]
Five minutes with Alexander Snelling, HR Director, Cath Kidston
It's HR in Retail month on HRZone! We're focusing on all things retail – check out our HR in retail hub to read all our great content! We caught up with Alexander Snelling, HR Director at Cath Kidston, on the challenges and opportunities in the retail sector, and what Cath Kidston are doing to innovate their people […]
What your voice in the workplace says about you
In business we usually get things done by talking. But how well are you doing this? Kate Laws from people business Connor takes a look at why it’s important to assess your communication and influencing skills at work. When it comes to business, talk isn’t cheap. From the board room to the shop floor, the […]
Why employees resign: recognising disengagement, and what to do about it
Martin Baker is the Chief Executive of the Corporate eLearning Consortium. He’s recognised as being one of the top ten most influential people working in learning technologies in the UK. Here he shares an analysis from the Toolkit for Managers on the work of Leigh Branham – a key contributor to the debate on employee […]
“Our people are our principal asset and key to our success.”
This is an interview with Ken Gray, Director and Joanne Hellen, Business Administration Manager, at the Keil Centre, an organisation made up of chartered psychologists and ergonomists. The Keil Centre are the first organisation in Scotland to achieve Investors in People (IIP) Platinum status. We caught up with them to find out what they do that really […]
Adopting European Works Councils to give staff a greater voice
Instilling a culture of strong employee engagement is becoming increasingly important for businesses to retain talent and improve productivity. Andrew Bailey, elected UK representative to the Bilfinger European Works Council, looks at how adopting a European approach to industrial relations can help UK companies deliver greater transparency between senior management and the wider workforce without […]
