Senior leader buy-in is fundamental to employee engagement
This piece was written by Gary Cattermole, co-founder and director of staff survey provider The Survey Initiative. It’s a common issue, organisations are eager to run an employee engagement programme but find it tricky to get their Chief Exec or members of the board to buy-in to employee engagement. Some board members may think it’s […]
Interview: Jez Langhorn, VP People, McDonald’s
Jez Langhorn, McDonald's UK VP of People, talks to us about employee engagement and how it works at the fast food giant. McDonald's recently placed on the Great Place to Work list of the top workplaces across the UK for its commitment to building a culture of trust and unity. 1.What does employee engagement truly […]
Beyond ‘omnichannel’ – customer experience in the retail sector
‘The path to purchase is evolving. Digital is empowering and informing shoppers as they make their purchasing decisions. The key to success is satisfying shopper needs for convenience, choice, and value for money.’ That’s the opinion of consumer research giant Nielsen. And as they regularly talk to more than 250,000 households around the world about […]
Managing in a low-engagement environment is exhausting – what can you do?
This article was written by Fraser Marlow, VP of Marketing & Head of Research, Chris Rice, CEO, and Mary-Ann Masarech, Engagement Practice Lead at leadership development and engagement consultancy BlessingWhite. Picture, if you will, each employee as a spinning plate. You can see your organisation as a large space with 100, 1,000, or even 50,000 plates […]
Interview: Emma Pinker, General Manager, London Vision Clinic, on employee engagement
Emma Pinker is General Manager of the London Vision Clinic, a laser eye surgery clinic. The company was recently included on the 2013 Best Workplaces List [PDF, 5.68MB] from Great Place to Work for their commitment to employee engagement. Download our academic-led employee engagement toolkit, produced in association with Great Place to Work. 1. What does […]
“What does employee engagement mean to you?” [VIDEO]
“What does employee engagement mean to you?” That’s the question we posed to attendees at the HRD conference in London in April 2013, in association with Sage. Employee engagement is such a massive question at the moment – businesses are focusing on the people within their organisations and looking for ways to drive productivity. Engagement […]
The suspicious motives of the employee engagement movement
This article was written by Karen Drury, consultant with Maven International (UK) Ltd. "A wise man … proportions his belief to the evidence."(David Hume, An Enquiry Concerning Human Understanding) Consider the changes made to employee legislation in the past few weeks. To bring a case for unfair dismissal against your employer, you now need to work […]
News: Firms turn to tech for employee health engagement
Employers have an appetite for new technologies to promote health engagement and positive behavioural change in the workplace, according to new research. “Emerging Technology in Health Engagement,” released by Buck Consultants and WorldatWork, examined current use and future potential of gamification, mobile apps and social media. Gamification was the most prevalent solution (62 percent) and […]
News: Renewed optimism in the workplace?
Employees are feeling more empowered to do their jobs than at any other time during 2012, according to new research. Well over half (58.6 percent) of UK workers are proud to work for their current organisation, up on the 41.7 percent reported in summer 2012. Over three quarters (76.1 percent) believe their manager gives them […]
Interview: Peter Cheese, CEO of the CIPD
Peter Cheese, chief executive of the Chartered Institute of Personnel and Development (CIPD) believes we are at an inflection point in HR and that the opportunities for the profession to make an impact on the business has never been greater. With the CIPD’s centenary year in full swing, HRZone recently caught up with Cheese, to […]
News: employers who fail to engage will fail the UK
HR has known the importance of engagement for a long time – now there’s research out that points to just how important it is for long-term economic prosperity. According to new research from Adecco Group, employers that do not engage, motivate and retain their best employees risk damaging the UK’s economic position, according to new […]
News: engagement key to combat salary and morale doldrums
HR must prioritise engagement, leadership and talent retention in 2013 to combat sluggish salary increases and poor morale, suggests Hay Group research. The survey found many HR professionals were worried current reward and talent initiatives were off kilter. One in five of the reward specialist respondents believed their organisation’s incentive programme did not deliver, while […]
Talent Spot: Tim Hadfield, co-founder of Inaccord Engagement Partnership and HRzone blogger
For Tim Hadfield, co-founder of engagement specialists Inaccord Engagement Partnership, there’s no mystery surrounding engagement, it’s simply common sense. But that doesn’t mean companies don’t need his help to get it right. “The big challenge is, managers know about engagement, but knowing it and doing it are two different things,” he observes. And that’s where […]
Best practice: Staying mum at Merrill Lynch
Bank of America Merrill Lynch is spearheading an innovative campaign to help stay-at-home mothers and carers get back into the workplace. The ‘Returning Talent’ programme offers practical advice to people hoping to re-enter the workplace after three or more years caring for their family. It is aiming to attract middle to senior-ranking professionals from […]
Ask the Expert: can you refuse to interview an unsatisfactory former worker?
Question: Can you refuse to interview an unsatisfactory former worker? What is the legal position if a former employee who had a poor performance/attendance record but left of their own accord rather than having formal action taken against them, applies to work for your company again? I can’t seem to find any guidance relating […]
Executive deafness to employee voices creating lack of engagement
UK bosses need to start to to listen to the voice of employees as engagement between staff and their employers sinks to a record low. That’s one of the key findings of the latest CIPD Quarterly Employee Outlook survey which exposes a worrying deterioration in employees’ satisfaction with their ability to feed views upwards, particularly in […]
News: UK jobs market remains in rude health
The UK jobs market remains in rude health and growing steadily, despite dire warnings of torrid times ahead for job seekers and fears of a triple-dip recession. Defying the doom and gloom merchants, the UK jobs market is up a third compared to 2010 after three years of steady growth, according to Reed Jobs […]
Why focus on engaging teams?
Now’s the time to re-energise your teams for a more productive workforce, says Vernon Bryce. Of the many adverts using the latest ‘must have’ messages like ‘you need’, ‘have you heard’, ‘the essentials of’ and, ‘new to our current ongoing portfolio of e-lessons’, the words ‘team’, also ‘engagement’ must feature strongly in any of […]
Blog: Employee engagement needs commitment from both sides
Recognise This! – The ROI of employee engagement is significant and shouldn’t be left on the table out of pride. In my post today on Compensation Café, I shared lessons I learned on yesterday’s excellent HR.com-sponsored webinar, “7 Hidden Reasons Employees Disengage and Leave.” Led by Leigh Branham, author of The Seven Hidden Reasons People […]
Job confidence tumbles?
Job confidence has tumbled 5% as the New Year brings fresh worries about job security. Just under three quarters (73%) of UK workers believed their job was secure, a 5% drop from October 2012 and a 2% slide since January 2012, according to the latest Legal & General Job Security Index. Those fearing redundancy […]
