Blog: Crappy performance management rule 3 – Set objectives that staff can never hit
In my previous two blogs I articulated rule 1 of crappy performance management: Don’t tell anyone about the vision and rule 2: Never attempt to motivate staff as it will merely be seen as patronising. In this final instalment of the trilogy the hero of crappy performance management wins the day and their "precious" drops away into the […]
Living Leader Learnings: Why saying ‘well done’ just isn’t enough
The challenge A sales team leader at a mobile technology company asks: “I am constantly telling people at work that they have done a good job. I say ‘well done’ all the time, but it doesn’t really seem to make a difference. I do sometimes feel a bit like a broken record. How can […]
How to overcome six employee engagement challenges
Employee engagement should not be seen as a goal in and of itself. It should instead be treated as a vehicle to help fulfil the corporate vision and achieve business success. As such, it is essential to translate the concept into what this specifically means for your organisation. So what would the experience of […]
Training is ‘key to boosting staff morale’ – study
The main objective in providing staff with training at the moment is to enhance the capabilities of the business as well as improve employee morale, a study has found. The ‘Digital Learning for Business’ report published by training provider, the ILX Group, after conducting a survey of 100 HR decision-makers from some of the UK’s […]
Blog: The power of trust
The bloodshed and killing in Syria goes on unabated. Yesterday the news was full of stories casting doubt on whether the peace plan will be respected and hostilities suspended. And as the deadline for the withdrawal of government troops and weaponry from population centres approaches, the government and the opposition forces continue to trade demands […]
Talking Point: Why are there still so few women in the workplace?
Once upon a time, real work was for men and women were expected to stay at home and look after the wellbeing of their families. If anything, they were regarded as the ‘silent reserve’ of the labour market. In the 21st century, however, policy makers and businesses no longer need the devastating impact of the […]
Blog: Crappy performance management rule 2 – Never attempt to motivate staff
In my previous blog I articulated rule 1 of crappy performance management: Don’t tell anyone about the vision. In this article we step up a gear and think about the 2nd most important of rules when designing a ‘wet lettuce’ performance management mindset. Crappy Performance Management Rule 2: Never attempt to motivate staff – […]
Ask the Expert: Who is responsible for providing personal protective equipment on site?
The question In the case of agency staff, can you advise who is responsible for the provision of basic non-task specific personal protective equipment such as hard hats, gloves, coveralls, eye protection, high vis vests, cold weather jackets etc? These workers normally arrive on site with their own kit initially. However, my query has […]
How to spot a maverick (and channel their talents)
Ever wondered how to spot a maverick? Look for someone who uses their left rather than their right ear to listen at a closed door or at a colleague’s chest to hear their heartbeat. According to the London School of Economics and Political Science and the University of New South Wales in Australia, the […]
Talent Spot: Community blogger, Doug Shaw
Doug Shaw has his nine-year-old daughter to thank for coming up with the most appropriate description of his job: “I make work better,” he says. The clue to how he performs this feat is in the name of his consultancy – ‘What Goes Around’. Treat staff well and they will treat their employer and its […]
In a Nutshell: Five legal tips for easing Diamond Jubilee holiday headaches
Marks & Spencer, Edinburgh Woollen Mills and Dorchester NHS Trust have been named and shamed for refusing to give staff paid leave on both days of the Queen’s Diamond Jubilee weekend at the start of June. The TUC criticised all three organisations for requiring personnel to work on Tuesday 5 June, the final day of […]
Blog: What to do if your staff win the lottery
As recent events at a certain bus company have shown, it’s sometimes the case that when employees are winners, it’s their employer that loses – usually losing a bunch of staff! With so many staff syndicates playing the lottery, how can employers mitigate the risks of big-time winners all downing tools (or stopping their buses) […]
Five characteristics of an effective leader in times of crisis
The Bradford Bulls rugby league club is an organisation in crisis. Mounting financial pressure has painted its leadership into a corner, forcing it to make a desperate request to loyal supporters to put their hands into their pockets and dig deep to help fill a £1 million black hole. And the pressure is on because, […]
Blog: The high cost of presenteeism
UK employers lost £36 billion last year due to employee absence. Sounds a lot? Not if we look at the other side of the coin. The cost of lower than normal productivity caused by employees showing up for work when they are not feeling 100% could be up to three times higher than absenteeism’s […]
Jive adds gamification to social intranet apps to boost staff engagement
In a bid to boost employee engagement, Jive Software has included a gamification module in its newly unveiled social intranet applications. Based on the vendor’s Social Business platform, the offering can adapt to user needs by analysing social graph data and can also be integrated with third party systems, the firm claimed. The gamification […]
Blog: Four steps to take on finishing your staff engagement survey
Recognise This! — Strategic recognition is a powerful tool to align employees with your goals and take appropriate action after your engagement survey is done. Like 80% of the people on our “My Engagement Survey Is Done, Now What?” webinar yesterday (recasts available here), do you conduct an employee engagement survey? Though we didn’t […]
Blog: Are you wasting 35% of your payroll costs on disengaged staff?
Recognise This! – Lack of employee engagement costs you 35% of your payroll, or up to $17.5 Million annually in a 1,000 person organisation. Like organisation culture, employee engagement is a frequent topic of mine. Indeed, creating a culture of recognition is a foundational element to creating an environment in which employees choose to engage. […]
Blog: Are you an inspirational leader?
Inspiration is the best way to engage people! Or does it make you squirm? You may be an HR Professional, leader or manager relying on HR to help move your business forward. When discussing strategy with people of different roles at many levels, I have often been met with a perplexed look when I have […]
Blog: The racing line for employee engagement
A couple of weeks ago in the lead up to the new F1 season, I heard an interview with ex-driver David Coulthard who is now a commentator on television. In it he used a phrase that I thought was interesting. He talked about ‘The Racing Line’. His comments set me thinking and so I […]
HRDs unconvinced by social recruitment – study
The majority of HR directors are failing to use social media for recruitment purposes, with a huge 70% unsure of whether it is effective or not. A survey of 200 UK HRDs conducted by recruitment consultancy, Robert Half, revealed that a mere three out of 10 were using social networking sites to either source or […]