Engagement in the gig economy: a classic oxymoron?

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If you’d have heard the term ‘gig economy’ a few years ago you’d have conjured up images of lacklustre bands travelling the country in clapped-out vans. Today, the phrase has been coined as a way of describing a workforce characterised by the prevalence of short-term contracts or freelance work as opposed to permanent jobs. We need […]

New Year planning: how to design a successful team offsite day

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While preparations for the end of the year are underway, most of us are also thinking ahead to the raft of team offsite days that will be held in early 2020. There’s no rest for the wicked! Offsites should feel very different to regular meetings. Here are a few tips to help you design and […]

Employee feedback: your secret weapon for business success

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I’ve always been perplexed that companies are willing to invest millions on the result of a customer satisfaction survey, but so often ignore data in a staff survey – it doesn’t make sense. I understand why consumer-facing businesses pump millions into developing their brands and customer loyalty, but I also have to question who really […]

Leadership: how to maintain employee engagement during a time of change

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Engagement with the workforce is fundamental to business performance.  Everyone knows that, right? We’re in an age where there is a distinct lack of trust of corporations, business leaders, and, of course, politicians. It’s an age where everything is changing, all of the time. Faith and belief are at an all-time low. As leaders, we […]

Employee engagement: why small businesses need to do it too

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Years ago, I did a talk on employee engagement for small businesses. At the end, one of the participants came to speak with me. He ran a small business, and he wanted to engage his staff, but it seemed like more work on top of running the business itself. How would he find the extra […]