How to govern and support culture from the boardroom

Barely a week goes by without a news story revealing another workplace cultural crisis, so why aren’t cultural issues being spotted by governing boards before they become toxic?
Ensuring HR’s survival means changing our approach

In the context of dwindling resources and mounting pressure, how can the HR industry not just survive but thrive? Here are strategies for making an impact even in times of financial strain.
Why better questions mean better performance

When it comes to performance management, it’s time we swap ticking boxes with talking to a human being. By enabling fruitful conversations, we can secure better outcomes for individuals and our organisation.
Achieving connection: The gold dust of high performance

Connection is key for organisations; connected employees are engaged and better performing employees. Raising the level of connection with our team members requires re-adjusting our priorities and making impactful changes that can be sustained.
Performance management, without the tick boxes

Cynicism and rancour surround performance management and the typical appraisal. How can we transition this tiring, bureaucratic process into a fortifying ritual? Quentin Millington shares eight guidelines for a more human way.
Burning out of control: Are line managers in crisis?

Each New Year offers a chance to reflect on the one gone by, and 2023 has certainly been a chaotic and uncertain one. Although there are positive signs for the year ahead, we aren’t out of the woods just yet – especially for employees in the UK. In fact, the British Chamber of Commerce recently […]
Five ways to overcome management delusion

The time for throwing our traditional management rulebook out the window is long overdue.
From fixer to facilitator: How to escape the micromanager trap

Managers often fall into the ‘tactical hell’ of micromanaging, but there are ways to extricate themselves from this bind.
Six common toxic traits harming your organisation

Why performing and being a team player are inextricably linked.
How Method Acting powers work performance

How can we learn from actors to be our best (genuine) selves in the workplace?
What does a great HR Business Partner look like?

The HR business partner role has been around since the mid 90s, but a lot has changed since then. What does a great HRBP look like today?
It’s broke, let’s fix it: Transforming pay and benefits through systemic rewards

Why a defined strategy for skills-based pay is crucial to business innovation and success.
How to set clear performance expectations and unlock discretionary effort

By setting clear performance expectations and investing in programmes to support employees in meeting those expectations we can pave the way for success.
Management development should be HR’s number one priority in 2023

Bad team management, mistrust and poor communication skills are priority issues that need eliminating in 2023.
Protecting customer service staff during the Christmas rush

Whether it’s training new temps or fine-tuning your customer service processes, keeping things moving is a priority for HR during the busiest time of the year
Using reflection in your multi-season HR reviews

As the summer draws to a close, HR leaders can take a 360-degree view of the business asking these six key questions.
Is this punishment for tardy staff a step too far?

A recent extreme work rule which went viral is causing a stir but where do you stand on lateness and its consequences?
Performance-centric conversations are killing retail retention

New research shows performance-centric one-to-ones are doing more harm than good in the UK retail sector.
Three ways to better manage remote and dispersed employees

Learning to manage remote employees can be challenging. Here are some ways to transition more smoothly
Six essential tips to measure DE&I in the workplace

Bring greater clarity and focus to your D&I strategy with the top tips