I have recently been given a written warning which I have appealed against. I feel the punishment does not fit the crime as they say. I raised my voice to a customer who was abusive, rude and swore at me – there has been no support from my employer on this, they have not followed procedures, no investigation, no notes to me before hearing, mo account for 10 years blemish free service and so it goes on.

gp has signed me off sick with work related stress and I can see no way back as I the working relationship has broken down and I have no trust or confidence in my employer. I am awaiting their response to my appeal but regardless I want out. Does anybody have any tips or experience of this situation ?

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