The NHS Foundation Trust is a big believer in staff development. Helen Rourke, Assistant Finance Director at Lancashire Teaching Hospitals, NHS Foundation Trust, shares her tips on training finance staff of all skill levels and abilities through a formal qualification.
- Find the right qualification. It’s important to identify the right qualification for your staff members so that you can be sure both you and they will get the most out of your investment. Most accountancy bodies have a ‘skills test’ (such as the AAT Skillcheck) where prospective students can test their knowledge and identify an appropriate starting level.
- Find the right training provider. The way your training provider delivers the course and supports your students will ultimately determine their success. Together with iCount Training, the NHS Foundation Trust developed a model of study where students attend classes one day per week at a Lancashire Teaching Hospital site.
- Find the right candidate. Identify staff members who show potential and a keen attitude for career development. You want to be sure your investment is worthwhile in more ways than one. Training those without formal qualifications will not only produce better skilled workers, but mentors for others to learn from in the future.
- Offer support. Keep the conversation open so you’re aware of your staff members’ progress and any obstacles they face. A mentoring programme, using more experienced staff members can offer direct support and increase chances of success.
- Evaluate success. In this economic climate, it’s important that you demonstrate your return on investment. Implement evaluation measures from the beginning by highlighting competencies across different tasks so that you can evaluate outcomes, demonstrate success and gather support for future staff development programmes.