HR is an enormous market globally and is no longer just a function of compliance and risk management. It is all about helping businesses achieve desired outcomes through making small incremental changes while investing in its people. However, HR is normally marred with inefficiencies, but how can the inefficiencies be solved?

Artificial Intelligence (AI) is one example of a technology that is already playing a great role in our everyday lives through smartphones, virtual assistants, and other smart devices. The technology could be the key to solving most of the challenges faced in today’s world of HR.

With that in mind, let’s explore some of the areas that HR Tech will impact in the near future in an effort to improve efficiency and make working life better for employees.

Attendance and payroll

This area is already one of the most automated activities of HR. In fact, it is one of the easiest areas to automate since it is based fully on rules and calculations that can be readily programmed into an artificial intelligence based software.

However, with advancements in HR Tech, the AI-based software can be trained on how to handle special situations. This will help minimize oversight.

HR analytics

If you are a professional who specializes in HR analytics, you could soon lose your job to technology.

Currently, analytics requires special software that publishes dashboards and provides various predictive analyses, based on data you provide. You should expect to see an AI-driven analytics system in the near future. That software will run on built-in predictive analysis so that it doesn’t have to rely on personal intervention.

If your business doesn’t go digital in the next few years, it will find it difficult to leverage analytics. Conversely, if you embrace technology, you will have to work hard towards greater integration across various data sources.

Talent acquisition

If you are a recruiter, you could be among the first of HR professionals to lose their jobs to technology in the next couple of years.

Instead of sitting at the computer and searching for suitable candidates, there will be an intelligent system that does the same work. The Talent Acquisition manager will simply feed the job requirements, and the system will search the digital space, shortlist the candidates, and even contact them via a chatbot for initial screening.

This will be accomplished much faster, and with exceptional accuracy that no human recruiter can match. As a recruiter it is therefore advisable to improve your skills beyond the basics of talent acquisition such as posting jobs and evaluating resumes. You don’t want to be caught off guard when that time finally comes.

Engagement

This is one of the areas where HR Tech can be highly beneficial. Namely, there are a number of things in this area that you can accomplish through artificial intelligence, including:

• Collecting intelligence for engagement initiatives
• Analyzing workload for workers at similar levels
• Predicting employee attrition

Engagement will be powered by a blend of human and machine intelligence. You will have to rework your business engagement strategies to ensure they are more holistic. You will have to clearly define your business culture for the technology to work efficiently.

Final thoughts

HR tech is not just a fancy way to keep workers engaged by giving them cool gadgets to play with. It has a significant impact upon the business in terms of enhancing efficiency in HR processes. Outlined above are some of the developments we expect of HR Tech in the next couple of years and how it will impact the current culture of HR.