Blog: 3 Tips to Build and Sustain a Strong Company Culture
Recognise This! – Creating a strong culture requires careful focus and intention. What’s your ambition for the culture of your organisation? If you intend to create and preserve a strong company culture of recognition – one that drives engagement, productivity and performance – how do you that? 1) Focus on Your Culture If culture is […]
In a Nutshell: Five considerations to help boost staff innovation
Although a much over-used term, ‘innovation’ means to invent or apply new ideas, methods, approaches and the like. Although it sounds simple enough, creating an environment in which employees feel empowered, engaged and trusting enough to let their creative juices flow freely is easier said than done. So here Joris Luijke, vice president of […]
Cable’s plan to pay off unwanted employees must carry a duty of care, warn experts
Employers will be able to offer settlement agreements before a formal dispute arises and will be legally protected from this offer being used as evidence in an unfair dismissal tribunal case, under new legislation proposed by Business Secretary Vince Cable. In his opening speech at the second reading of the Enterprise and Regulatory Reform Bill, […]
English apprenticeships come under entrepreneurial review
Along with today’s accusations about figures being massaged in Scotland, the government has launched a review of apprenticeships in England to ensure the schemes deliver the training and skills employers need. The review is being led by entrepreneur Doug Richard and will seek to define what makes a high-quality apprenticeship after the government concluded that […]
Scottish Government accused of apprentice con
More than 10,000 publicly funded apprenticeships to help unemployed people have been given to people already in work, according to figures released by the Scottish Labour Party. In its election manifesto, the SNP pledged 25,000 apprenticeships to help young Scots struggling to find work. But four out of ten apprenticeships have gone to people […]
Five steps to help staff cope with digital distractions
You’re writing a report when your smartphone rings. Before you’ve had the chance to say hello, another five emails drop into your inbox – all asking you to do something, now. And on top of that, there are text messages, tweets and instant messages, all waiting for you a response. Sound familiar? Well, […]
Employee engagement on the rise?
Employee engagement is back on the up and up after years of decline, according to a new study from consultancy firm Aon Hewitt. The consultancy’s 2012 Global Engagement report analysed the engagement trends of more than 3,100 organisations representing 9.7 million employees worldwide. It found that 58% of employees were engaged in 2011, up from […]
Blog: feedback – are we even sure what it is?
Recognise This! – Feedback is useless unless it is frequent, timely and gathered from multiple sources. Feedback. How often should we give it? Who should give it? When should it be given? What format to deliver it should be used? All of these are good questions, but are we all in agreement on what feedback […]
How to communicate effectively with hard-to-reach workers
In tricky economic times, effective internal communications can have a vital role to play in helping to keep staff morale up and anxiety down. All too often these days, however, communication activity can end up being focused almost exclusively online, creating the risk that workers without access to the latest social media tool or even […]
News: Former Olympus CEO gets £10m unfair dismissal payoff
Former Olympus chief executive, Michael Woodford, who was sacked for blowing the whistle on a £1.7 billion fraud scandal, will receive a payoff of £10 million. Woodford, who left the Japanese consumer and medical camera manufacturer after only two weeks, will receive the pay-out following his agreement to an out-of-court settlement last week. He […]
News: Police shared service move could see 1,100 jobs outsourced
Local press reports suggest that around 1,100 posts across the three police forces of Bedfordshire, Hertfordshire and Cambridgeshire could be outsourced along with back office services, which include HR. Later this month, the three forces plan to publish proposals for private companies to supply HR, finance and IT services to their respective police authorities. […]
News: Income tax and national insurance integration hits delays
The government has delayed a consultation on possible options for integrating the operation of income tax and National Insurance Contributions. The consultation was originally due to start after the March Budget, following discussions with employers and other groups. But due to the technical challenges involved in the move – and the potential disruption […]
Ask the Expert: Is being rude to a colleague’s mum grounds for a disciplinary?
The question An external agent, a non-employee, has raised a grievance against a colleague of mine, a first line manager, claiming that she was unsympathetic and cold during a telephone conversation, in which the external agent had asked if her son could leave site immediately to attend a funeral (his grandfather’s). My colleague had […]
Blog: Tips on how to create a powerful employer brand
We recently held an employer branding event held at The Sanctum Soho Hotel with some great insights from brands such ITV and TMP Worldwide who outlined their own employer branding journeys. What became clear is that with the right resources – and of course budget – employer branding messages can be very powerful. But how […]
Blog: Are you paying enough attention to staff health and well-being?
A couple of month’s ago the nation’s hearts sank at the sight of Bolton’s Midfielder Fabrice Muamba being resuscitated after collapsing at the FA Cup Quarter final due to a sudden cardiac arrest. The 24 yr old football star took 78 minutes to regain breathing and has bought new awareness to Sudden Cardiac Death Syndrome this […]
Performance psychology in action
A goodly number of businesses and public authorities are now starting to adopt performance psychology techniques as a means of trying to enhance how their employees operate on a day-to-day basis. Performance psychology combines business, sports and positive psychology, with the aim of enabling individuals, teams and groups to flourish and become the best that […]
News: Case for no-fault dismissals unproven, say experts
Experts from all areas of business have agreed that, while the benefits case for introducing compensated no-fault dismissal is unproven, there is a strong risk that it could damage employment relations. The coalition government’s request for evidence on the controversial measure, which was put forward by venture capitalist Adrian Beecroft earlier this year, is due […]
News: BA cabin crew sue for loss of travel discounts during strike
A number of cabin crew living outside of England are seeking compensation from British Airways for indirect racial discrimination over its withdrawal of travel concessions during strikes two years ago. According to the Guardian, the claims are being heard at an employment tribunal this week, where five air stewards are looking for redress of up […]
Video Interview: SynGro’s Ken Scott on how best to exploit staff feedback
At a recent European Customer Experience World event, our sister website, MyCustomer.com, spoke to Ken Scott, director of delivery at SynGro, which develops customer insight programmes, about why ‘Voice of the Employee’ feedback isn’t being better used within organisations.
Blog: Punk rock HR – How to make learning worthwhile
Someone does not measure up to your expectations? What do you do? Fire them? Fire yourself for not hiring them properly in the first place? Well, the time-honoured HR solution to the capability problem is to train them. Nothing wrong with that at all, I hear you say? No, except there are some faulty […]
