Living Leader Learnings: Do 360 degree feedback systems really work?

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The Challenge The HR manager at a software development company asks: “Because feedback is really hard to get, we’re thinking of introducing a 360 degree feedback system into our organisation. In your experience, do people really respond to them honestly and what are the benefits and pitfalls of this kind of system?"   The Solution […]

Blog: The World of HR – Today’s frustrations, tomorrow’s dreams part 1

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Imagine this scenario. You’re a few years retired from your role as HRD of the ACME company. You’re enjoying the fruits of your labours, perhaps sipping on an Elderflower cordial whilst sitting in your favourite chair and bouncing your grandchild on your knee.   She looks up at you and says, “When you had a […]

News: Workmates more important than bosses for job satisfaction

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While getting on with the boss certainly helps to keep staff happy at work, it is nowhere near as important as having a good relationship with colleagues, according to research. A survey undertaken among 1,000 UK workers by online recruiters Jobsite.co.uk revealed that seven out of 10 see their ‘nine-to-five buddies’ as being most crucial […]

Talking Point: Why is HR still looking for training silver bullets?

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The happy sheet – or, to give it its proper title, the ‘post-course evaluation form’ – has been part of the trainer’s toolbox for years. The problem is that they tend to offer little or no value in the long-run – not because of the feedback itself, but because of the lack of bearing that […]

Blog: Why HR needs to get out more

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This is a particular hobbyhorse of mine. Put simply we don’t spend enough time in the business. HR as a profession has long been criticised for failure to really understand and contribute to business strategy or to align HR to corporate objectives.   This is much more than just being able to understand the financials, […]

How to work effectively with the C-suite

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Many HR directors are continuing on their mission to look for ways to demonstrate to other executive leaders that they can make a strategic contribution to the business. But while such efforts are well-intentioned, it appears that they are having a limited impact.   Recent figures show that only four FTSE 50 companies have board […]

Blog: Working Families Conference – How to achieve true flexible working

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Matt Dean facilitated a very interesting discussion at the Working Families Conference on 25 September.  We posed the following four questions:  “Can we honestly say that we have created ‘flexible career paths’ (and what is stopping us)?” “Why do jobs have to take 60 hours (particularly in the current economic climate)?”  “How can business alter its […]

Engaging for success: Motivating line managers to motivate others

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The most successful organisations recognise the crucial role that HR has to play in developing managers to ensure that they are effective at engaging others.  But in order to be good engagers, managers need to master five fundamental roles and be able to recognise when each one is required and appropriate.   These roles are […]

Blog: HR, it’s time to show bullies the exit

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“As I opened the door, I saw her with her back turned and shoulders slumped. When she turned around, I could see that she had been crying. I felt bad but it made me realize that I am not the only one who gets verbally abused. The kicker was that she was a senior level […]

The first HCM reporting benchmark: BITC’s Workwell model

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Today’s launch of Business in the Community’s Workwell FTSE 100 benchmark is the culmination of more than five years of research into the issue of human capital management reporting.  The benchmark was created by the charity in partnership with key employers such as BT Group in order to demonstrate the benefits of taking a strategic, […]

Is the HR recruitment market starting to recover?

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The overall HR recruitment market has seen a marked improvement recently, with a cautious but steady rise in new vacancies. Here we look at individual sectors in more depth: Financial services   There have been a few significant HR moves at the senior executive level recently and we expect that to impact hiring as new […]

News: Lean process focus leads to drop in assessment centre quality

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A growing desire to implement cost-effective, streamlined processes is leading to falling quality at many assessment and development centres, according to research. A survey among 543 HR professionals in 53 countries conducted by talent management consultancy a&dc, revealed that 17% of assessments lasted half a day or less, even though just over half of those […]

HRZone Interview: Jason Holt on apprenticeships

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Most UK businesses are missing a fantastic growth opportunity by failing to offer apprenticeships, believes jeweller and entrepreneur Jason Holt, who has just completed a government report on how to make such schemes more manageable for small-to-medium enterprises. Holt took over the family jewellery business in 1999 and subsequently set up Holt’s Academy of Jewellery […]

Blog: Just what is an executive coach exactly?

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What do Andy Murray, Mo Farrah, Jessica Ennis and Robbie Grabarz have in common?      They have a coach who has made a difference. Whether it be Ivan Lendl, Fuzz Ahmed, Toni Minichiello or Alberto Salazar, all have been accredited with making the difference between success and failure by their charges.     In […]

Blog: Five ways to encourage a proper workplace dialogue

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Once upon a time, effective internal communication meant simply sharing information through top-down channels – via a cascade approach as information filtered down through the organization. Now it means helping organisations deliver better performance; enabling employees to understand and play their role in the corporate strategy – that’s a key role for HR to play, […]

Living Leader Learnings: Longer hours for less pay – How can I motivate my team?

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The challenge  The project team manager at a building refurbishment company asks:             “Motivating my team is really hard at the moment – their salaries have been frozen for the last two years and, because we have been unable to replace some staff members who left, everyone is working harder than ever. They all feel […]

Blog: Do jerks really make it to the top?

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Recognise This! – Jerks can only rise so high in their careers. Considerate bosses actually achieve the CEO office more. A disturbing news trend I’ve been seeing during the last several months since the untimely death of Steve Jobs is the rise of the “jerk” boss – an aggressive, in-your-face, even insulting management style being […]