Case Study: How Norfolk Council maintains staff morale despite tough times
During the last few years, Norfolk County Council has experienced a squeeze on resources common to many public sector organisations. It’s been forced to make savings of £135 million over three years and is now halfway there, but hundreds of staff have been axed as a result. The cuts have arrived in conjunction with […]
So you want to be…an interim HR manager?
Professional women are increasingly opting to work as interim managers these days. In fact, the latest research from the Interim Management Association revealed that females were now undertaking 31% of all available assignments, up from only 24% in 2008. So while the industry may still be a male-dominated one, it is clear that growing […]
Have you got what it takes to be an HR director?
Securing an HR director job is tough. If you apply for an HRD role, you’ll be faced with strong competition from both inside and outside the organisation. There are some common factors that employers look for when hiring. Ideally, you’ll be someone who is currently a senior HR business partner or a head of HR, […]
Blog: What we can learn from Hitler’s dark charisma
It has been a tough week in the media for charisma. Last Monday night historical writer and documentary maker Laurence Rees’ new 3 part series The Dark Charisma of Adolf Hitler started on BBC 2. This series, about an awkward, dysfunctional man who developed “a level of charismatic attraction almost without parallel in history”, is unlikely to […]
Talent Spot: Carol Carson, HR director at Autoglass
After nearly three decades of working in the health and beauty sector, Carol Carson took the plunge two years ago and moved to Autoglass as its HR director. Windscreen repair/replacement and cosmetics may sound like industries that are chalk and cheese, but Carson has found a surprising amount of commonality between the two. “On […]
Blog: Why a JJB Sports’ director lost his unfair dismissal claim
The case A Manchester employment tribunal’s decision to reject a claim of unfair dismissal in a case involving a former company secretary at JJB Sports Plc has been upheld. Jonathan Ashby maintained that he’d been made redundant without warning or consultation. But an appeal tribunal sitting in London at the end of last […]
How to work effectively with the CEO
HR directors are in a unique position to provide credible, strategic advice to the chief executive and have a direct influence over the effectiveness of decision-making and direction-setting. As the organisation’s ‘people experts’, HR directors bring a perspective and expertise that are critical to ensure executive teams do justice to the direction that is set […]
Living Leader Learnings: How can I stay true to myself at work?
The challenge A sales executive at a telecommunications company says: "I’m doing well in my job, achieving and exceeding my targets regularly, which should leave me feeling good. But lately, I’m becoming more and more troubled by the fact that I seem to be two different people – one at home and one at […]
Lembit Opik: How to navigate office politics
I’ll let you into a bit of a secret, off the record, as they say: office politics exists. In fact, it’s everywhere. I once asked my friend and former boss at Procter & Gamble, Graham Cowley, what the smallest organisation to be influenced by politics was. He replied without a moment’s hesitation: ‘A marriage.’ Was […]
News: Employers unaware of fitness-to-drive responsibilities
A worrying number of employers are unaware that they have a shared responsibility to ensure that employees are fit to drive if doing so in the course of their work. According to a survey conducted among more than 200 employers by Specsavers Corporate Eyecare, however, 57% believe that responsibility for ensuring that their eyesight is […]
US presidential election – The power of empathy
It’s official (again) that being able to show empathy is a critical quality desirable in any leader. For instance, in an exit poll during the recent US presidential election published by the Washington Post on Tuesday 6 November, ‘caring about people like me’ was shown to be the most important leadership trait among 20% of […]
News: Mixed response to EC’s watering down of gender quota proposals
The European Commission’s decision to significantly water down plans for legally-binding quotas in order to boost the number of women on company boards has met with a mixed response. The original aim had been to impose strict 40% quotas on both executive and non-executive board positions within public companies. Under the new proposals, however, […]
Talent Spot: Susie Robinson, DHL’s executive VP of HR for EMEA
Susie Robinson has been with DHL since 1998 but, as the logistics giant has gone through a merger roughly every couple of years, she feels as if she has had to constantly reinvent herself – and the HR department. “Although the business is large, it is still relatively young and changes massively, so trying to […]
Blog: US election – The need for charismatic leaders during times of austerity
“I have always believed that hope is that stubborn thing inside us that insists, despite all the evidence to the contrary, that something better awaits us so long as we have the courage to keep reaching, to keep working, to keep fighting.” My Vision by Barack Obama. In Chicago last week a rejuvenated and […]
Book Review: Lead with a story
Storytelling is regaining its rightful place as a key leadership skill, especially in relation to employee engagement. The idea is that a PowerPoint slide presentation, complete with salient bullet points, is much less likely to win over hearts and minds than a good story. So I was really excited to receive a copy of […]
Blog: CIPD 2012 – Impose company values at your own risk
During a Question & Answer session at the CIPD conference yesterday, Simon Jones tweeted something that caught my eye. Peter Cheese, the recently appointed CIPD CEO, asked a gathering of around a hundred people, ‘How many of you can recite your company values?’ Three people raised their hands. There was some surprise about the low response among the audience, but I’m […]
News: CIPD 2012 – ‘Employers must take more responsibility for skills development’

If the UK is to remain competitive globally, employers must take more responsibility for addressing structural employment and systemic skills issues among the next generation of workers, according to government representatives. Jo Swinson, a Liberal Democrat MP and current minister for employment and Michael Davis, chief executive of the UK Commission for Employment and Skills, […]
Talent Spot: Community blogger, Emma Littmoden
On Emma Littmoden’s road to the top, you’ll find some loo roll, wet wipes and a jockey’s uniform. Before becoming sales and business development partner at leadership development provider The Living Leader, Littmoden had earned her sales spurs selling hygiene products and been one of the top five female amateur jockeys in the country. In […]
Talent Spot: Louise Rooney, head of HR at ServiceSource
As HR manager at IT firm ServiceSource, Louise Rooney has a major recruitment job on her hands. When she first joined, the company’s headcount was about 120, but in less than a year, it had grown to 165 and there are plans to create another 100 posts over the next few months. “Sourcing the right […]
Talking Point: Is low staff turnover for losers?
Who on earth ever said that low attrition rates were the mainstay of business success? Staff turnover levels have been obsessed over for years and are still the cause of many a furrowed brow in meetings on the subject. Some teams are even trained to worry – far too much – about an issue […]