The MacLeod Review of employee engagement, launched today, has recommended that employers must fully involve their staff in the future of the business if they are to innovate and secure new opportunities.
The review also highlighted the need for more government support and more cooperation by UK organisations to ensure the employer-employee relationship is central to the business.
Commissioned in September last year, the review, led by David MacLeod, a leading expert on employee engagement, and Nita Clarke, director of the Involvement and Participation Association, was set up to examine new ways to boost the performance of employees and improve British business success.
Overall, the MacLeod Review has recommended:
- The government should work to raise awareness of employee engagement benefits and techniques.
- A senior sponsor group bringing together representatives from business, the public sector, not-for-profit organisations and unions, should be set up to boost understanding of this vital topic – many leading figures have already agreed to be part of this group.
- The government and its agencies should work together to ensure their support is aligned and tailored to the needs of different organisations in different sectors of the economy seeking to enhance levels of employee engagement.
- A range of more practical support for organisations who want to raise levels of employee engagement should be made available by March 2010. This support should be designed in consultation with businesses and other organisations to ensure it is tailored to their needs.
David MacLeod said that, whether in a downturn or better economic times, engagement is a key to innovation and competitiveness.
"Engagement is increasingly recognised as vital by senior figures in the public sector, the private sector and trades unions. We are delighted that if our recommendations are accepted, a distinguished sponsor group has already agreed to work with us to raise awareness and understanding.
"Employers in all parts of the economy can make a success of employee engagement through culture change, rather than investing significant financial resources."
Stephanie Bird, director of HR capability at the Chartered Institute of Personnel and Development (CIPD), welcomed the recommendations provided in the report:
"We firmly believe the calls for a national debate on the contribution of employee engagement to business performance are long overdue and welcome the recognition that HR professionals have a key role to play in this process."
Bird added that the review puts employee engagement where it belongs – at the heart of business performance.
"Converting employee engagement into bottom-line results is what employee engagement is all about. HR professionals will see this report as an endorsement of what many of them are already doing, as well as a stimulus to do more."