Job shadowing, mentoring & open communication: developing future leaders in the public sector
Having a positive impact on real people’s lives has always been a passion of mine. It’s what gave me the drive to establish a career in the public sector. After several years at the Cabinet Office, I decided it was time to get back on the frontline so took my current role as Head of […]
The disintegrating retail economic model and the dual-pronged approach that will replace it
It's HR in Retail month on HRZone! We're focusing on all things retail – check out our HR in retail hub to read all our great content! We caught up with Doug Stephens, founder of Retail Prophet, on the breakneck pace of the ecommerce market, the changing nature of consumer knowledge and why a dual-pronged approach to […]
How is customer experience affected by employee engagement?
It's HR in Retail month on HRZone! We're focusing on all things retail – check out our HR in retail hub to read all our great content! When it comes to the root causes of customer complaints, evidence demonstrates that it is staff performance that is the biggest culprit. A survey of 3,000 consumers by […]
Coffee break: Humility, robot ethics and the harm of fancy job titles
Time to take five minutes for yourself and sit yourself down with this week's round up of HR news, opinion and associated tidbits. Let me know what you think in the comments below! Leadership – Is removing ratings the answer to better performance? (Jan Hills, LinkedIn) – The humility-confidence seesaw: The untold secret of great leaders (Buffer […]
Politician analysis: Boris Johnson
His heroes are Winston Churchill and the Mayor from Jaws. He has been described as colourful, flamboyant, and unpredictable. His imaginatively offensive comments about many of the world’s political leaders will no doubt be recalled for years to come. Alexander Boris de Pfeffel Johnson, or should we say the Rt. Hon Boris Johnson our foreign […]
Politician analysis: David Davis
There’s nothing like an inappropriate comment to get you in the news as Secretary of State for European Union Relations. David Davis found that out this week after saying “get thee behind me Satan” when asked by the Foreign Affairs Select Committee what he made of Guy Verhofstadt’s comments on the four ‘inseparable’ EU freedoms. […]
Coffee break: Leadership training, cultural fit and a new way to tackle racism in the workplace
Stop what you're doing, and allow yourself five minutes of down time – here's our round-up of the week's best HR news and opinion, curated especially for you. Let us know what you've enjoyed reading this week, and what you think about the articles we've shared in the comments below. Culture – The secret to […]
Team biases: divorce your ideas
I’m biased. I glaze over when people talk about processes. Learning and Development processes, management processes, the list goes on. Why? Because I haven’t seen one that works. And another thing: When I express an idea, I do so because I think it’s a good idea and I’ll defend it. And when the stakes are […]
Simplify and direct your management style with a ‘step-up mindset’
Type ‘Management Styles’ into Google and you will get over 13 million+ results. Anyone inspiring to become a manager (or existing managers) may very well be overwhelmed by this figure. Question: Where do you start when considering your own management style? Answer: Get the foundations in place. Simplify your management style and find a direction that suits you […]
You can’t deliver a marathon project at a sprint
When the pressure is on and the project clock is ticking, the first thing that we all want to do is delve in and get started. Odd as it may seem, action puts us at rest. It makes us feel empowered. We feel that we’re doing something tangible. But that’s not the starting point if you […]
Coffee break: Cubicle living, the ageless workforce and generationalisationism
Ready for a break? Go make yourself a cuppa and sit down with this week's round up of HR news and opinion. Don't forget to tell us what you've been reading this week, and what you think of the article shared below. Culture – Employees are more likely to cheat on their way out the […]
What’s happening at the frontiers of wellbeing?
This is the third in a series of articles about the state of workplace wellbeing. Here Paul Barrett from the Bank Workers Charity examines what’s happening at the frontiers of employee wellbeing. He considers how research in related disciplines is enriching our understanding of the factors that shape it and is giving rise to some innovative […]
Brand building from the inside out: employees’ role in creating an authentic culture
When most people think of a brand, they think of the logo and design, and maybe the marketing and advertising. They think of all the externally facing communications and touch points someone might have with a brand. The brand seems to be the way a company or product presents itself to the world. But a […]
What can we learn from Olympic silver medals?
It isn’t just world-class athletes who are driven by a desire to come first, to win a Gold medal, to stand on the top step of the podium and to bask in the glory of winning. But in any event, there can only ever be one winner. So one of the key psychological aspects of […]
Coffee break: Credibility, Lego offices, and why we’re all responsible for a bad culture
It's time for another round up of HR news & opinion for you to enjoy over your coffee break or mid afternoon slump. We've been sifting through our favourite articles this week, and here are the ones we've selected for your perusal. Enjoy! Culture – The destructive brotherhood (Tim Sackett) – When culture goes bad […]
Factors that influence employee engagement – your complete list
Factors that influence employee engagement are varied and very diverse. While there are some that depend on the prevailing culture within the organisation, there are also common threads for all individuals, and also individual factors that can significantly influence a person's relationship with colleagues and their organisation. Take a look through our list of factors […]
Politician analysis: Donald Trump
Donald John Trump, the man that Barack Obama has recently labelled “unfit” to be president of the US could potentially hold that very office on Tuesday November 8th 2016. We ask, how does a man who is widely reported to be brash, rude and more than a little economical with the truth, get to be […]
American tech entrepeneur Vivek Wadhwa on diversity, the future of education and Apple’s innovation model
Vivek Wadhwa is an American technology entrepreneur, thinker and academic. He is a fellow at the Rock Center for Corporate Governance and wrote the 2014 book 'Innovating Women: The Changing Face of Technology.' Vivek is a regular columnist for the Washington Post and Bloomberg BusinessWeek and he is a strong proponent of greater diversity in organisations. […]
Coffee Break: Swearing, gratitude and what you need to know about the freelance economy
It's time for us to top up your plate with some fresh helpings of HR news, opinion & research. We've got another great selection of articles & blogs from across the industry for you to peruse over your 10 minute break, so get comfortable and start reading! Recruitment – 4 things recruiters need to know […]
HR must shift its focus to enhance agility: leadership development is king
Agility – a term discussed more and more in boardrooms, particularly as businesses operate in an increasingly global environment, driven by consumer choice and innovative technologies. It’s the ability to anticipate new opportunities and respond and transform effectively. In our experience, organisations that fail to grasp the importance of agility will fall behind competitors and ultimately […]