Author Profile Picture

Dr Jo Burrell

Ultimate Resilience

Clinical Psychologist

LinkedIn
Email
Pocket
WhatsApp
Reddit
Print

HR supervision: The support your people team deserves

The emotional toll of HR work is often hidden – and rarely supported. Dr Jo Burrell, Clinical Psychologist at Ultimate Resilience, makes the case for HR supervision as a critical tool to protect wellbeing, improve decision-making, and build stronger people teams in today’s high-pressure workplaces.
blue and brown steel bridge. HR supervision concept

HR supervision is fast becoming a crucial tool in the modern workplace. In recent years, organisations have invested heavily in employee wellbeing, offering everything from mental health days to mindfulness apps. But amid all this, one critical group has typically been overlooked: HR professionals.

Ironically, those responsible for supporting others are rarely given the same structured support themselves. HR teams manage emotionally complex, ethically challenging, and high-stakes issues. Yet unlike clinical or coaching professionals, they seldom receive reflective supervision.

Many believe it’s time that changed.

What is HR supervision (and why is it needed)?

In clinical and coaching settings, supervision is a well-established form of personal and professional support. It provides a confidential space to learn, reflect, navigate ethical dilemmas, and maintain wellbeing. Crucially, it’s not therapy or performance management – but a developmental space designed to help employees stay well and work well.

There’s good evidence that HR professionals are in urgent need of structured support. Recent HR mental wellbeing surveys have revealed the emotional toll of HR work, including high levels of clinical depression, anxiety, and burnout. The uncomfortable truth is that even those within HR often feel isolated, overwhelmed, and unsupported.

HR supervision offers a practical, proven solution to address this growing crisis.

The benefits of HR supervision

HR supervision isn’t just a ‘nice to have’ – it delivers measurable impact for individuals, teams, and organisations.

1. Improved mental health and resilience

Supervision provides a safe, supportive environment to process stress, gain perspective, and build emotional resilience.

Elizabeth Willett, Director of Kraft HR Ltd, described her experience of supervision:
“Something awful happened within my family and the HR supervision kept me together and functioning rather than falling to pieces.”

Hannah Wade, HR Advisor, echoed this:
“The supervision gave me a safe space to talk about issues in a supportive setting. I came away with practical tools to help myself and I felt empowered to take action.”

2. Better decision-making and ethical confidence

HR often sits at the intersection of competing priorities – organisational needs, legal requirements, and human impact. HR supervision offers space to think through complex decisions and ethical dilemmas, leading to clearer, more values-driven outcomes.

3. Reflective practice and professional growth

Supervision enables HR professionals to step back from the day-to-day and reflect on their responses, behaviours, and impact.

“The supervision has been really helpful and effective in helping me recognise my bad habits and triggers, work on my good habits and create new mechanisms to respond to life’s stressors.” – Elizabeth Willett

This kind of reflective growth benefits not only the individual but also their relationships across the organisation.

4. Stronger teams and culture

HR supervision can also strengthen team dynamics. When HR teams share reflective spaces, this builds trust, psychological safety, and a culture of constructive dialogue.

“Our business is growing, and our work relationships are better than they have ever been – we are better at managing boundaries and also caring appropriately for one another with the use of honest and constructive conversations.”
Elizabeth Willett

Business benefits of HR supervision

HR supervision doesn’t just support individual wellbeing – it improves organisational performance too.

  • Reduced turnover and absenteeism. HR burnout is costly. Supervision can prevent long-term sickness and the loss of experienced professionals.
  • Improved employee support. A well-supported HR team is better placed to handle sensitive issues, resolve conflict effectively, and foster a healthy workplace culture.
  • Risk reduction. HR supervision helps spot emerging ethical or cultural risks before they escalate.

The financial case is compelling. In healthcare settings, where supervision is standard practice, there is already strong evidence of its benefits – from improved service quality to more compassionate, supportive working cultures. These outcomes enhance staff wellbeing and reduce turnover, conflict, and burnout, all of which have direct financial implications.

According to a recent Deloitte report, poor employee mental health costs UK companies an estimated £51 billion per year. Introducing HR supervision would help address issues early, improving wellbeing and performance while preventing small problems from becoming costly crises.

How to introduce HR supervision

Bringing supervision into your organisation doesn’t have to be complicated:

  • Clarify its purpose. Emphasise that it is developmental, not managerial.
  • Normalise it. Position it as best-practice support for people in emotionally demanding roles.
  • Choose the right facilitator. Select someone with psychological expertise, trained in supervision models and delivery.
  • Make it regular. Monthly sessions – either individually or in small groups – create the consistency and psychological safety needed for meaningful, sustained support.

A final thought

HR supervision isn’t a sign that professionals are struggling. It’s a sign that they’re valued.

By investing in supervision, organisations invest in the wellbeing, development, and capacity of the very people who hold the emotional health of the business in their hands.

Your next read: Taking care of HR: Bringing supportive supervision to those who need it most

Want more insight like this? 

Get the best of people-focused HR content delivered to your inbox.
Author Profile Picture
Dr Jo Burrell

Clinical Psychologist

Read more from Dr Jo Burrell