“It will be the collaboration and thinking styles that make a project a success.”

We're always curious to hear how our members and contributors tackle the challenges that the ever-changing world of HR throws at them. We've got a wealth of experience and knowledge across the site, and what better way to showcase the diversity of our community than to get them to walk us through an average day? Want […]
HR in retail roundtable – the key trends affecting the retail sector

What are the key trends affecting the retail sector and what can HR and organisations do to prepare for them? We recorded an expert roundtable and you can watch the video below. We hosted a roundtable with CoreHR that explored five trends in detail to really unpick what leading retailers are doing to boost HR performance and […]
Selecting ‘employees of the future’ at O2

To combat the competitive challenge of online shopping, ‘bricks-and-mortar’ retailers are having to adapt, by enhancing their in-store service and providing a personalised and compelling customer experience. Recognising this trend, O2 has created two new ‘stores of the future’ in London and Manchester. Roughly three times the size of a high street O2 phone shop, these […]
Coffee Break: Empathy, employee surveys and HR dark arts

Here is your weekly round up of news, opinion and interesting blogs from across the HR world, which we've been busily curating for you over the past few days. Let us know what you've enjoyed reading this week, and tell us what you think of the articles we've shared. Strategy – Defence of the #HR dark […]
Is Artificial Intelligence in learning an oxymoron?

It really is only a matter of time before virtual assistants are so advanced we may eventually be educated by them. Once enough data on language processing, reasoning, planning and cognitive modelling has been collected and appropriately arranged, tracking learning behaviours, giving personalised feedback, prescribing level-specific tasks and genuinely tailored course material in an instant […]
Analysing the potential of psychometric fingerprints

Forensic scientists have been scouring crime scenes since the late 19th century, for one very good reason: our fingerprints are unique. They mark us out and make us identifiable. Psychologists have now discovered that the way we process information and respond in assessment tests is as individual as the ridges on our fingertips. This makes […]
Enterprise social networks: how can you make sure yours is a success?

This is a guest post from Lucy McKerron – account director and social media lead at Synergy Creative – explaining the benefits of Enterprise Social Networks in the workplace and what you need to embed an ESN into your organisation. This is the first in a series of articles where we explore how HR can use social media to improve […]
Artificial Intelligence: I think, therefore AI

Artificial Intelligence (“AI”) is scary stuff. To consider that machine learning could out-wit, out-perform and out-last us at work is enough to make us leap to articles like this one. I doubt that HR professionals are any exception. Here I’d like to encourage us all to take literal heart and I’ll apply some whistle-stop philosophy […]
“The challenge for any organisation will be to create a culture where the intervention of AI is seen as a positive and not as a threat.”

What is the total cost of all of the bills that you pay? How much do you spend each week on food? Where could you cut back if you suddenly found yourself out of work? For most people, these are difficult questions to answer. Like telling the doctor how much alcohol we drink, or how […]
Rabbit whisperers, robots and the realms of possibility

Last week, I was at a dinner party at a local friends’ house in our Suffolk village. I began to tell what I thought was a unique tale surrounding the saga of my children’s pet rabbits, whose domestic unruliness towards each other had escalated so far that I’d be been forced to call in the […]
Artificial intelligence and HR: partnering now for better business tomorrow

Let’s be honest. Human resources departments rarely, if ever, are thought of as cutting edge when it comes to the use of technology. A closer look, however, shows the implementation of new technologies, including solutions powered by Artificial Intelligence (AI), in almost every aspect of the talent function. According to a recent Towers Watson HR […]
Coffee Break: Sensitivity, open offices and why degrees don’t matter

Are you up to date with the latest goings-on in HR? Fear not, we've spent the week rounding up our favourite articles and blogs for your enjoyment. Let us know what you think the pieces we've shared, and tell us what you've enjoyed reading too! Strategy – Magic HR & fun at work (Kate Russell, LinkedIn) […]
A reason to be optimistic about future jobs

Luke Dormehl is a tech writer and journalist, he recently had his latest book published, Thinking Machines: The Inside Story of Artificial Intelligence. In light of all the scary stories of how AI will disrupt the world of work and life as we know it, we asked Luke to put a few things into perspective and […]
Coffee Break: Stress, tribunals and the truth behind whether bad guys do get ahead

Push your keyboard aside, get comfy in your not-so-ergonomic desk chair and let us dazzle you our picks of the week's HR news, opinion and research. Let us know what you think of the articles we've shared, as well as what you've enjoyed reading this week! AI and tech – How soon will you lose your […]
Coffee Break: Diversity, multitasking and why disruptive tech needs a reality check

Welcome to another one of our Coffee Break round-ups, where we'll be listing our favourite bits of news and opinion from across the HR world, like this piece earlier in the week about what it's like to work in the UK for international employees (TLDR: we drink a lot, and the tea round is fraught […]
Retail domination: technology and the ever-changing face of HR in retail

It's HR in Retail month on HRZone! We're focusing on all things retail – check out our HR in retail hub to read all our great content! Within the retail sector, both online and on the high street, wave after wave of new technologies and innovations have totally changed the customer experience, and they continue to do […]
Are conflicting local challenges preventing global HR integration?

As global growth opportunities arise, it comes as no surprise that many businesses are pursuing expansion in order to further their reach and enter new markets. This can often lead to problems in providing consistent and standardised policies companywide, however, due to difficulties in integrating global models that take into account regional processes and values. […]
Tech has transformed the customer experience – it’s time it did the same for retail staff

It's HR in Retail month on HRZone! We're focusing on all things retail – check out our HR in retail hub to read all our great content! The breadth and pace of modern retail innovation amazes me constantly. For example, my neighbour Jones, a sprightly 75 year old retiree living in East London, recently announced that he’s […]
Man against the machine: the struggle against unconscious bias

Artificial intelligence (AI), machine learning, robotics, self-driving cars – the debate around these innovations is raging. And much of this debate surrounds the power of the ‘machine,’ the fear of job redundancies, the ethics of new technologies and the prospect of unemployment for those who can’t keep up. But is it all that bad? Is […]
20 years of HR innovation…or not?

The end of August 2016 was a big milestone for Fosway Group, marking 20 years of learning and HR technology research. The last two decades have obviously brought about massive changes, both in technology and how we interact with it. What I have found interesting about reviewing our research archive as part of our anniversary […]